Reactive Maintenance
We offer a 24-hour, 365-day Planned and Reactive Service throughout North East England with a response time solution tailored to meet your needs. However large or small the job, our tradesmen are there when you need them - whether that's within the hour or the day, the next day or within the week.
Your day-to-day property maintenance and out-of-hours emergency repairs are dealt with efficiently, promptly and reliably by our Reactive Maintenance Service.
All our Help Desks are staffed 24 hours a day, 7 days a week. There's always someone to answer your call whenever you ring - you won't get an answer phone.
You decide how urgent the job is, and we guarantee to respond accordingly. Our modern fleet of vans and trucks are all equipped GPS tracking devices, enabling our tradesmen to be directed from a central location if necessary to ensure that they are able to access your site as speedily as possible. We have an excellent response-time for emergency calls.
Complete cover
For specialist services, we are able to call upon a selected list of reliable and trusted subcontractors providing a completely seamless one stop solution operating totally within our control and direction. All electrical and heating services are carried out under registration of NICEIC and CORGI respectively.
Our service product to our customers includes :-
- 24-hour all trades maintenance cover
- Calls taken by an experienced member of staff able to offer help & advice, whatever time of day or night
- Job timed to suit you
- From drain clearing to re-roofing
- Immediate response possible
- Our own experienced tradesmen and trusted subcontractors
- Liveried vehicles, company uniforms and photo identity passes for security
- An emergency service you can rely on 24 hours a day, 365 days a year